Status IT services

Outage

Update Friday 24 January 18:40
You can again use UU applications (MyWorkplace and RemoteApps) outside the UU campuses. The security update for the Citrix environment has been successfully implemented. The restrictions have been removed.

Update Wednesday 20 January 12:45
The Citrix update that will resolve the issues related to the Citrix security risks will be available on Friday, January 24th. The test activities will then be started immediately. Depending on the testing progress the update will then be implemented.

Update Monday 20 January 20:01:
The log-in issues related to MyWorkplace have been resolved tonight after an urgent change has been made. MyWorkplace is now fully available within the UU campuses for students and researchers.
See the following messages for more information:
https://intranet.uu.nl/en/current-affairs/news/update-login-some-uu-applications-only-possible-uu-campuses
https://students.uu.nl/en/news/update-login-to-some-uu-applications-only-possible-from-uu-campuses

Update Saturday 18 January 14:19:
The UU has decided to further restrict access to the Citrix and MyWorkPlace applications.
This means that these applications can currently only be accessed from the UU campuses.
For the MyWorkPlace environment an extra login screen has been added.
See the following messages for more information about this:
https://intranet.uu.nl/en/current-affairs/news/update-login-some-uu-applications-only-possible-uu-campuses
https://students.uu.nl/en/news/update-login-to-some-uu-applications-only-possible-from-uu-campuses

Update Friday 17 January 17:55:
From abroad it is currently not possible to use the Citrix applications (e.g. Vetware, GLIMS, SAP applications, Syllabus UMC) and the MyWorkPlace environments. This restrictive measure is taken in response to the security risks of the Citrix servers.
See also the article on Intranet: https://intranet.uu.nl/en/current-affairs/news/restricted-access-uu-applications-abroad

This overview shows the current status of universitywide IT services as well as scheduled maintenance. Local services from faculties and departments are not mentioned here. This also applies to University Library systems. If you suspect a malfunction that is not listed here, please contact us
This overview shows the known IT issues and available workarounds. We are working on a permanent solution. Any questions? Please contact the IT Service Desk.